Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at seasoulbeachwearllc@gmail.com. Please note that returns will need to be sent to the address that will be provide to you.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at seasoulbeachwearllc@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like items in white color. Promotional items cannot be returned and refunded. Promotional item sales are final. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will provide you with a gift card on the same amount as the item purchased and you can use the gift card to purchase a new item on our online store. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will provide you with a gift card on the same amount as the item purchased and you can use the gift card to purchase a new item on our online store. The refund process can take up to 10 business days. If more than 15 business days have passed since we’ve approved your return, please contact us at